1. One error message does not fit all

    Written by on November 14, 2013 in Design

    In this week’s Best Practice of the Week, we’re talking about error messages and how they convey problems to users. Error messages should be specific and let the user know what they need to do to fix it.

  2. Plain language & usable accessibility: Whitney Quesenbery

    Written by on May 3, 2013 in Understanding accessibility

    A modern view of accessibility leans towards it being part of User Experience. Our own Derek Featherstone talks with Whitney Quesenbery, a UX researcher about her sessions at AccessU about usability testing with people with disabilities and plain language.